All Systems Operational
Uptime over the past 90 days. View historical uptime.
Web ? Operational
90 days ago
100.0 % uptime
Today
Auth ? Operational
90 days ago
99.99 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Editor ? Operational
90 days ago
99.96 % uptime
Today
View ? Operational
90 days ago
99.99 % uptime
Today
Live Sessions ? Operational
90 days ago
100.0 % uptime
Today
Distributors ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Mar 16, 2025

No incidents reported today.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025
Problem with DNS
Resolved - This incident has been resolved.
Mar 13, 14:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 13, 13:29 UTC
Investigating - We are currently investigating this issue.
Mar 13, 12:06 UTC
Issue Loading Our Viewer in Genially
Resolved - This incident has been resolved.
Mar 13, 13:29 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 13, 11:40 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 13, 11:37 UTC
Investigating - We are experiencing issues when trying to load our viewer in Genially. Users report that the viewer either fails to load completely, takes too long, or displays an error message. This issue is affecting multiple users across different browsers and devices.
Mar 13, 11:32 UTC
Mar 12, 2025

No incidents reported.

Mar 11, 2025
PPTX and PDF Import not working
Resolved - This incident has been resolved.
Mar 11, 17:04 UTC
Investigating - We are currently experiencing an issue with the PPTX and PDF import feature in Genially. Users may be unable to upload or convert these file formats at the moment. Our team is investigating the cause and working on a fix.

We apologize for the inconvenience and appreciate your patience. Further updates will be provided as soon as possible.

Thank you for your understanding.
Mar 11, 15:44 UTC
Production cluster upgrade
Completed - The scheduled maintenance has been completed.
Mar 11, 13:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 08:55 UTC
Scheduled - We are working on internal improvements by updating our production cluster. This can provoke some minor issues
Mar 11, 08:54 UTC
Incident with scheduled maintenance
Resolved - This incident has been resolved.
Mar 11, 13:40 UTC
Investigating - We are currently performing updates on some of our services. During this time, you may experience temporary disruptions or degraded performance. Our team is working to complete the updates as quickly as possible. Thank you for your patience and understanding.
Mar 11, 12:57 UTC
Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025

No incidents reported.

Mar 5, 2025
Drag elements in the editor is failing
Resolved - An improvement introduced in the editor provoked the issue
Mar 5, 11:03 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 5, 10:00 UTC
Mar 4, 2025

No incidents reported.

Mar 3, 2025

No incidents reported.

Mar 2, 2025

No incidents reported.

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