PPTX and PDF Import not working

Incident Report for Genially

Resolved

This incident has been resolved.
Posted Mar 11, 2025 - 17:04 UTC

Investigating

We are currently experiencing an issue with the PPTX and PDF import feature in Genially. Users may be unable to upload or convert these file formats at the moment. Our team is investigating the cause and working on a fix.

We apologize for the inconvenience and appreciate your patience. Further updates will be provided as soon as possible.

Thank you for your understanding.
Posted Mar 11, 2025 - 15:44 UTC
This incident affected: Dashboard.