A fix has been implemented and we are monitoring the results.
Posted Mar 13, 2025 - 11:40 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 13, 2025 - 11:37 UTC
Investigating
We are experiencing issues when trying to load our viewer in Genially. Users report that the viewer either fails to load completely, takes too long, or displays an error message. This issue is affecting multiple users across different browsers and devices.