403 error when an user creates a new genially

Incident Report for Genially

Resolved

This incident has been resolved.
Posted Jun 26, 2025 - 08:54 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 26, 2025 - 08:31 UTC

Investigating

Creates correctly the Genially, but later redirects to a 403 error. Later is possible to enter to edit the new creation
Posted Jun 26, 2025 - 08:22 UTC
This incident affected: Editor.